We strive to process shipments within a 10 working days timeframe starting from the date of your purchase.

Yes, they are.

Yes, we do. All you have to do is sign up to have your own account and each purchase you make gives you Venti points that be can be used as a discount for your future orders.

For machine washing, follow the care label guidelines. While chlorine or other brighteners won't cause discoloration, they can affect the yarn fiber. To preserve embroidered items, we recommend using mild detergents. When washing by hand, ensure ample water to allow free movement of the fabric, especially for the first wash of embroidered items. After washing, it's crucial to thoroughly rinse the embroidery before wringing or dry spinning. Avoid leaving embroidered clothing in a damp or wet pile.

Ironing: iron the embroidered design on the reverse side or between two cloths for best results.